Support
Help Centre
Answers to common questions about courses, payments, accounts and career services.
Frequently asked questions
How do I enroll in a course?
Submit an enquiry from the course page or book a consultation. An advisor will confirm the schedule, fee and enrollment steps.
What payment options are available?
Payment options are confirmed by our advisors at enrollment. Instalment plans may be available for longer programs.
What if I miss a live class?
Recordings are shared after each session, and you can raise questions with your trainer in the next class or through mentor support.
How do I create a learner account?
Select 'Register' in the site header, complete the form and sign in. Your enrollments appear on your account page once confirmed.
I forgot my password. What should I do?
Contact learner support from the contact page and we will help you regain access securely.
Are my resume uploads stored?
No. Files uploaded to the ATS Resume Checker are processed in memory to generate your report and are not saved.
How accurate are the career tools?
The tools give indicative guidance based on transparent rules and configured data. They are a starting point for reflection, not a guarantee of outcomes.
How do I request a refund or transfer?
Please see our Refund and Cancellation Policy and contact us with your enrollment details.